Return Policy

Return Policy – PrestigePurse

At PrestigePurse, we strive to provide high-quality purses and bags that our customers love. If you need to return an item, we offer a simple return process to make your experience as smooth as possible.

Return Eligibility

You may request a return if:

• The item was received damaged or defective
• The item does not match the product description
• The item arrives with a manufacturing issue

Return requests must be made within 14 days of delivery.

Return Process

To start a return:

1. Contact our customer support team with your order details
2. Provide photos of the item if it arrived damaged or incorrect
3. Our team will review your request and provide return instructions

Please do not send items back without contacting us first.

Condition of Returned Items

Returned items must be:

• Unused
• In their original packaging
• In the same condition as when received

Items that do not meet these conditions may not be eligible for a return.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.